Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the TopUp Mobile website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on TopUp Mobile's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Attempt to gain unauthorised access to any portion of the website

3. Service Description

TopUp Mobile provides Three Mobile pay-as-you-go top-up services. We facilitate the addition of credit to Three Mobile accounts. We are not affiliated with Three Mobile Ltd. Three is a registered trademark of Hutchison 3G UK Ltd. Our service is provided on an "as-is" basis without warranties of any kind.

4. Account Registration

To use certain features of our service, you may be required to register an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorised use of your account

5. Payment Terms

All prices are displayed in British Pounds (GBP). Payment must be received before your top-up is processed. We accept major credit and debit cards. By submitting payment, you represent that you are authorised to use the payment method provided. All transactions are processed through secure, encrypted payment gateways.

6. Top-Up Processing

Upon successful payment, we will process your top-up request. Credit is typically added to your Three Mobile account within minutes. However, we cannot guarantee instant delivery in all circumstances. Delays may occur due to network issues or Three Mobile system maintenance. In such cases, we will investigate and resolve the issue within 24 hours.

7. Refunds and Cancellations

Once credit has been added to your Three Mobile account, it cannot be refunded or transferred. If you believe there has been an error or your credit has not been received, please contact us immediately at hello@bestiormak.cyou. We will investigate and take appropriate action. Refunds for failed transactions will be processed within 5-7 business days.

8. Limitation of Liability

TopUp Mobile shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages. This includes but is not limited to loss of data, business interruption, or loss of profits.

9. Disclaimer of Warranties

The materials on TopUp Mobile's website are provided on an 'as-is' basis. TopUp Mobile makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Prohibited Activities

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or services. Prohibited activities include:

  • Fraudulent or deceptive transactions
  • Money laundering or terrorist financing
  • Attempting to gain unauthorised access to our systems
  • Harassing or abusing our staff
  • Violating any applicable laws or regulations

11. Intellectual Property Rights

All content on TopUp Mobile's website, including text, graphics, logos, images, and software, is the property of TopUp Mobile or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

13. Termination of Service

We reserve the right to terminate or suspend your account and access to our services at any time, without notice, for conduct that we believe violates these terms or is otherwise harmful to our business, other users, or the public.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts located in England and Wales.

15. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to attempt resolution. If we cannot resolve the matter, you may pursue legal action in accordance with the governing law section above. Any legal proceedings shall be conducted in English.

16. Modifications to Terms

TopUp Mobile reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services following the posting of revised terms means you accept and agree to the changes.

17. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact Information

For questions about these Terms & Conditions, please contact us:

TopUp Mobile

Email: hello@bestiormak.cyou

Phone: +44 20 7946 0958

Address: 42 Brick Lane, London, E1 6RF, United Kingdom